Legal / Disclaimer

Registered Name: Festive Productions Ltd
Reg No. 1755658
VAT No. GB393981303
Registered in England & Wales
Registered Offices: Otters Brook, Ty Coch Way, Cwmbran, NP44 7EZ


Terms of Use


This document contains the terms of use which govern your use of our website,

We recommend you read these terms of use and the Privacy and Cookies Statement carefully before you start to use the site as by using the site you are saying you’ve accepted them. If you don’t accept them then we’d ask that you please refrain from using our site.

This site contains material and references which are for your information only. You will not be able to purchase goods from this site.

Information about us is a site operated by Festive Productions Limited (“we” or “us”).  We are registered in England and Wales under company number 1755658 and have our registered office at Otters Brook, Ty Coch Way, Cwmbran, NP44 7EZ. We are part of the Hedlund International group of companies.


Acceptable usage policy

You may only use our site for lawful purposes. For the purposes of determining lawful purposes, our site is hosted in the United Kingdom of Great Britain and Northern Ireland, and all pertinent laws and regulations apply.


Intellectual property rights

We are the owner or the licensee of all intellectual property rights on our site including but not limited to the software and the material published on it. Copyright laws and treaties around the world protect those works. All such rights are reserved.


We permit you a limited license to print off or download copies of any page or pages from our site for your personal reference.


We do not permit you to print off or download copies of any page or pages from our site for commercial use unless permission has been granted in writing – please contact us via our Contact Us page.


Site Updates

Our aim is to keep this site updated with content which is timely and accurate, and to do this we may change the content at any time. If the need arises, we may have to suspend access to our site for a period of time or indefinitely – we’ll try to keep such times to a minimum and provide updates via the website to let you know how long any downtime will be.


If you discover a section of the site which is no longer accurate and it’s something we seem to have missed please let us know via the Contact Us page and we’ll endeavour to fix this as soon as we can.


Our liability

We try to ensure all material provided on our website is accurate, but we cannot provide you with a guarantee that it will be. All information is provided for your personal use only and if you wish to enter into a commercial relationship with ourselves we would recommend you contact our business centre team via telephone or via the Contact Us form.


Before relying on any material on this website to make a personal or commercial decision we’d recommend you check with ourselves to ensure that the product will do what you need it to do. If you do not then we cannot guarantee compatibility or suitability for the purpose you intend.

If you decide to buy products, there will be separate terms and conditions which will apply and these will be brought to your attention at the point of sale.



Linking to our site

You may link to our home page, and may link to any page on our site but we’d ask that you do not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.


We ask that you do not “deep link” and link directly to a picture, video file or other item of content – we ask that all links to our sites are directly to the web page the item of content is hosted on.

We’d also request that you not frame our site on any other page, for whatever purposes. We do reserve the right to withdraw linking permission without notice to you and if we discover that you’ve broken any of the linking terms above we reserve the right to make changes to our site to prevent you from linking to us.

If you wish to make any use of material on our site other than that set out above, please address your request to us via our Contact Us page.


Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.  We have no control over any of the content on those sites or resources, and because of that we can’t accept any responsibility for them or for any loss or damage that may arise from your use of them. Your use of those sites may also be subject to additional terms of use and we’d recommend you check with the third party site for details.



Jurisdiction and applicable law 

The British courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

These terms of use and any dispute or claim arising out of, or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.


Variation and Assignment

We may revise these terms of use from time to time. If we do, we will provide the new version on our website,, and our updated terms of use will be sent out to everyone on our Festive News mailing list.


Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site. We may assign or otherwise transfer our rights and/or obligations (or any part of them) under these terms to any third party from time to time.


Your concerns

If you have any concerns about material that appears on our site or the accessibility of our site please Contact Us.



Privacy & Cookies


Who are we?

References to “we”, “our” or “us” in this privacy statement mean Festive Productions Limited, company number 1755658.  Our registered address is Otters Brook, Ty Coch Way, Cwmbran, NP44 7EZ.  Festive Productions is part of the Hedlund International group of companies.

This Privacy Statement sets out what will happen to information which you provide to us. By providing us with your information you agree that we may use your information in the ways set out in this Privacy Statement.

We may amend and update this privacy notice from time to time. If we do, we will provide the new version on our website,, and our updated privacy notice will be sent out to everyone on our Festive News mailing list.

What information do we collect from you?

We collect contact information including name, address, e-mail address and telephone number(s).

What information do we use?

We would like to use the information which you provide to:

  • Contact you by e-mail, if you’ve told us you wish us to, so you can keep up-to-date with the latest Festive News.
  • Contact you by e-mail, if you’ve told us you wish us to, so you can keep up-to-date with the latest offers, competitions and promotions from Festive Productions.

We will not use your information to:

  • Contact you by telephone, unless in relation to a specific request you have made.
  • Contact you by post, unless in relation to a specific request you have made.

We would like to pass the information you have provided to us to other companies in the Hedlund International group, in order to allow us to co-ordinate marketing and customer contact activities. We don’t assume you’ll want us to do this but if you are happy for us to then please tick the box on the contact information form.

We will never sell your information to a third party – we hate spam as much as you do!

 Contacting you

If you choose to provide us with an e-mail address, we will use this to send you a welcome e-mail. To opt-in to receiving mails from Festive Productions you will need to click on the link in this e-mail. This is a policy called “double opt-in” and we use it to make sure that no-one can sign you up for our mailing list without your consent.

If you choose to opt-in to receiving mails from Festive Productions you are letting us know that you accept these Terms of Use and that we can use your personal information as set out above.

You can opt-out of receiving e-mails from us at any time by:

  • Sending us an e-mail to
  • Contacting us via the Contact Us form
  • Writing to us at our registered address, shown above
  • Telephoning us (telephone number is shown on the Contact Us page)
  • Or even coming and visiting us to let us know!

 Your use of our website and our use of cookies

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a “device”) from a website’s computer. It’s stored on your device. Each website can send its own cookie to your device if your device’s preferences allow it, but to protect your privacy your device only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. Each device is different – please check with your device provider to learn how to change your cookie preferences. Please be aware that blocking cookies may affect the functionality of the website.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

 Accessing your personal information and contacting us

If you would like us to provide you with access to the personal information we hold about you please get in touch. The easiest way to do this is to contact us via our Contact Us page.

Your statutory rights under the Data Protection Act are not affected – you can send us a Subject Access Request in writing to the Festive Productions registered address if you so choose – but we find e-mail is quicker and easier for all concerned!

We reserve the right to make a small charge of up to £10.00 to cover our costs in providing this information to you.

You can also get in contact with us for any other reason using the information provided on our Contact Us page.


Thank you for visiting our site.