Privacy Policy & Cookies

Who are we?

References to “we”, “our” or “us” in this privacy statement mean Festive Productions Limited, company number 1755658.  Our registered address is Otters Brook, Ty Coch Way, Cwmbran, NP44 7EZ.  Festive Productions is part of the Hedlund International group of companies.

This Privacy Statement sets out what will happen to information which you provide to us. By providing us with your information you agree that we may use your information in the ways set out in this Privacy Statement.

We may amend and update this privacy notice from time to time. If we do, we will provide the new version on our website,, and our updated privacy notice will be sent out to everyone on our Festive News mailing list.

What information do we collect from you?

We collect contact information including name, address, e-mail address and telephone number(s).

What information do we use?

We would like to use the information which you provide to:

  • Contact you by e-mail, if you’ve told us you wish us to, so you can keep up-to-date with the latest Festive News.
  • Contact you by e-mail, if you’ve told us you wish us to, so you can keep up-to-date with the latest offers, competitions and promotions from Festive Productions.

We will not use your information to:

  • Contact you by telephone, unless in relation to a specific request you have made.
  • Contact you by post, unless in relation to a specific request you have made.

We would like to pass the information you have provided to us to other companies in the Hedlund International group, in order to allow us to co-ordinate marketing and customer contact activities. We don’t assume you’ll want us to do this but if you are happy for us to then please tick the box on the contact information form.

We will never sell your information to a third party – we hate spam as much as you do!

 Contacting you

If you choose to provide us with an e-mail address, we will use this to send you a welcome e-mail. To opt-in to receiving mails from Festive Productions you will need to click on the link in this e-mail. This is a policy called “double opt-in” and we use it to make sure that no-one can sign you up for our mailing list without your consent.

If you choose to opt-in to receiving mails from Festive Productions you are letting us know that you accept these Terms of Use and that we can use your personal information as set out above.

You can opt-out of receiving e-mails from us at any time by:

  • Sending us an e-mail to
  • Contacting us via the Contact Us form
  • Writing to us at our registered address, shown above
  • Telephoning us (telephone number is shown on the Contact Us page)
  • Or even coming and visiting us to let us know!

 Your use of our website and our use of cookies

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a “device”) from a website’s computer. It’s stored on your device. Each website can send its own cookie to your device if your device’s preferences allow it, but to protect your privacy your device only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. Each device is different – please check with your device provider to learn how to change your cookie preferences. Please be aware that blocking cookies may affect the functionality of the website.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

 Accessing your personal information and contacting us

If you would like us to provide you with access to the personal information we hold about you please get in touch. The easiest way to do this is to contact us via our Contact Us page.

Your statutory rights under the Data Protection Act are not affected – you can send us a Subject Access Request in writing to the Festive Productions registered address if you so choose – but we find e-mail is quicker and easier for all concerned!

We reserve the right to make a small charge of up to £10.00 to cover our costs in providing this information to you.

You can also get in contact with us for any other reason using the information provided on our Contact Us page.

Thank you for visiting our site.